Bringing a pet to Virgin Hotels Dallas: rules and what’s provided
Virgin Hotels Dallas welcomes pets: up to two pets of any size are allowed per Chamber at no extra fee. The hotel provides pet beds, bowls and Virgin-branded bandanas; guests are responsible for any pet damage and the registering guest must be at least 21 at check-in.
In this guide
Pet policy at a glance
Virgin Hotels Dallas is pet-friendly and allows up to two pets of any size per Chamber at no additional fee. Both dogs and cats are accepted.
The property provides basic pet amenities—pet beds, food/water bowls and Virgin-branded bandanas—to make stays easier for furry guests.
- Maximum: 2 pets per room
- No size restriction listed
- No additional pet fee (per hotel FAQ)
- Pets provided items: bed, bowls, branded bandana
| Policy item | What the hotel says |
|---|---|
| Pets allowed | Dogs and cats |
| Number allowed | Up to two per Chamber |
| Pet fee | No additional pet fee listed |
Bringing a pet into your Chamber
Pet rules apply to all Chambers and suites; when you book, let the hotel know you’ll be traveling with pets so staff can note the reservation. The registering guest must present a photo ID and credit card at check-in and be at least 21 years old.
Housekeeping will not service a room if a pet is left unattended, so plan around cleaning times or request scheduling help from the front desk or concierge.
- Tell the hotel you’re bringing pets when you reserve
- Person checking in must be 21+, present ID and credit card
- Housekeeping won’t enter rooms with unattended pets
| Before arrival | At check-in |
|---|---|
| Notify hotel about pets | Provide ID and card; guest 21+ required |
| Request pet items if needed | Hotel supplies bed, bowls, bandana |
Liability and room damage
Guests are responsible for any damage caused by their pets. The hotel’s standard policies require a credit-card authorization at check-in to cover incidentals and potential damages.
If you anticipate an issue or have a service animal, contact the hotel directly ahead of arrival to confirm any specific handling or documentation requirements.
- Guests pay for pet-caused damage
- Credit card hold required at check-in for incidentals
- If in doubt, contact the hotel in advance about service-animal needs
| Responsibility | Typical hotel action |
|---|---|
| Damage by pet | Charged to guest's card |
| Unattended pet in room | Housekeeping will not service room |
Pets in public areas, dining and the Pool Club
Commons Club offers a pet-friendly patio, so you can often dine with well-behaved pets outdoors at the ground-floor restaurant. Indoor dining rules follow standard health regulations and may not allow animals inside.
The Pool Club (4th-floor rooftop) and The Pool Club nightlife hours enforce age restrictions (21+ for nightlife). The hotel's pool access and rooftop areas have separate rules for non-guests and nightlife events; the hotel’s materials do not state that pets are allowed on the pool deck, so assume pets are not permitted on the pool deck unless you confirm with the hotel.
- Commons Club: pet-friendly patio (outdoor dining)
- Pool Club rooftop: guest access & day-passes; nightlife enforces 21+
- If you need clarity about pets in public spaces, ask concierge on arrival
| Venue | Pet status |
|---|---|
| Commons Club patio | Pet-friendly (outdoor) |
| Commons Club indoor | Assume pets not allowed (confirm with staff) |
| The Pool Club (pool deck) | No published allowance for pets — confirm with hotel |
What the hotel provides for pets
Virgin Hotels Dallas supplies a pet bed, food/water bowls and a Virgin-branded bandana for each pet, so you can travel lighter. If you need specialty items (medication, large crates, extra bowls), bring them or arrange ahead with concierge.
Because housekeeping won’t service rooms with unattended pets, you can ask for scheduling assistance to have your room cleaned when someone is present.
- Included items: pet bed, bowls, Virgin bandana
- Bring any specialty supplies your pet needs (meds, crate, preferred food)
- Ask concierge to coordinate housekeeping timing
| Provided | Notes |
|---|---|
| Pet bed | Provided on request or in-room set-up |
| Bowls | Water and food bowls provided |
| Bandana | Virgin-branded bandana supplied |
Preparing for arrival and tips
When you arrive, have the registering guest’s photo ID and credit card ready; the hotel is cashless and a card is required for a hold on incidentals. Confirm at check-in that the reservation is noted as pet-friendly and that the room is prepared with the pet amenities.
Plan for onsite rules: the hotel is smoke-free and only valet parking is available; guests are responsible for pet behavior in common spaces. If you’ll use the house car or city transit, check local rules for animals in ride services ahead of time.
- Bring ID and credit card; registering guest must be 21+
- Confirm pet amenities and housekeeping schedule at check-in
- Valet parking only; property is smoke-free
| Check-in checklist | Why |
|---|---|
| Photo ID + credit card | Required for check-in and incidentals |
| Confirm pet noted on reservation | Ensures amenities are ready |
| Ask about house-car availability | First-come, first-served within 3 miles |
