What’s included with a room and what costs extra

Rooms at Virgin Hotels Dallas come with complimentary high-speed Wi‑Fi, 24/7 access to the on‑site fitness center, daily in‑room bottled water and rooftop pool/sun‑deck access as part of a mandatory nightly amenity fee. Extra charges commonly include valet parking, the nightly amenity/service fee itself, dining and drinks, and some event or nightlife access restrictions for non‑guests.
In this guide
What’s included with every room
Every stay at Virgin Hotels Dallas includes complimentary Wi‑Fi throughout rooms and public areas, access to the 24‑hour fitness center (minimum age 16), and daily in‑room bottled water. The hotel charges a mandatory nightly amenity fee that bundles several of these in‑room and property amenities.
The mandatory nightly amenity fee covers high‑speed Wi‑Fi, 24/7 health‑club access, daily in‑room bottled water, pool and sun‑deck access, a house car within a 3‑mile radius (first‑come, first‑served), curated local experiences, and a dining credit/voucher toward Commons Club.
- Complimentary high‑speed Wi‑Fi (rooms & public spaces)
- 24/7 fitness center access (Technogym equipment; 16+ to use)
- Daily in‑room bottled water
- Rooftop Pool Club / sun‑deck access (included via amenity fee)
- House car within a 3‑mile radius (first‑come, first‑served)
- Dining voucher toward Commons Club
| Included | Notes |
|---|---|
| Wi‑Fi | Available in all Chambers and public areas |
| Fitness center | Open 24/7 with room key; minimum age 16 |
| Pool access | Rooftop Pool Club access included, but some nightlife hours are 21+ |

Mandatory amenity fee — what it covers
Virgin Hotels Dallas applies a mandatory nightly amenity fee (amount varies by booking channel). The fee includes the core in‑room and property benefits listed above rather than being an optional add‑on.
Because the amenity fee is mandatory, it appears on the reservation and covers items guests might assume are complimentary without it (pool access, house car, dining voucher, curated local experiences). Exact fee amounts can differ by date or booking channel; check your confirmation for the figure applied to your stay.
- High‑speed Wi‑Fi
- 24/7 health‑club access
- Daily bottled water in room
- Pool/sun‑deck access
- House car within 3 miles (first‑come, first‑served)
- Curated local experiences and a Commons Club dining voucher
| What the fee includes | How it shows on your bill |
|---|---|
| Pool & sun‑deck access | Listed as part of the nightly amenity/service fee |
| House car and local experiences | Included in fee; availability subject to scheduling |
| Dining voucher for Commons Club | Applied as part of the amenity package |
What costs extra (common charges)
Valet parking is the hotel’s only parking option and is charged separately; third‑party listings show overnight valet rates (examples cited around $62 per night plus tax, but rates vary by date and channel). The hotel is cashless and requires a credit card at check‑in to authorize incidentals.
Dining and drinks are charged separately in Commons Club, The Pool Club and Funny Library Coffee Shop. Event buyouts, private dining, and large meeting or wedding functions typically carry separate venue and catering charges.
- Valet parking (no self‑parking) — fee applies per night
- Meals and alcoholic drinks at Commons Club, The Pool Club and Funny Library
- Private event or meeting space rental and catering
- Early check‑in / late check‑out (available for a fee, subject to availability)
- Incidental charges (minibar, room service if used, in‑room purchases)
| Charge | Typical reason |
|---|---|
| Valet parking | Hotel does not offer self‑parking; valet only |
| Dining & beverages | Restaurants and rooftop bar charge per order |
| Event/venue rental | Weddings, meetings and private buyouts billed separately |

Pools, nightlife and age rules that affect access
The Pool Club is an outdoor rooftop pool and bar on the 4th floor; pool access is included for registered guests via the amenity fee, but some Pool Club nightlife hours and special events are restricted to guests 21 and older. Non‑hotel guests may buy day passes or reserve pool access; day‑pass policies and hours can vary.
The hotel also hosts nightlife in venues such as The Manor and The Pool Club that have 21+ restrictions during nightlife hours, so plan accordingly if traveling with children or teens.
- Rooftop Pool Club: outdoor, heated year‑round; swim hours published may vary seasonally
- Pool nightlife and some evening events: 21+ age restriction in these venues
- Non‑hotel guests can access pool with a day pass (subject to hotel rules and hours)
| Venue | Age policy / notes |
|---|---|
| Pool Club (daytime) | Open to registered guests; some day‑pass options for visitors |
| Pool Club (nighttime/events) | Often 21+ during nightlife hours or special events |
| Commons Club | Family‑friendly dining hours; nightlife may have later age limitations |

Rooms, balconies and what’s standard in a Chamber
The property markets its guest rooms as Chambers. Room types include Room, 1 King Bed (Chamber); Room, 2 Queen Beds (Chamber); Room, City View (Chamber); Deluxe Suite (Chamber); Grand Room, 1 King Bed (Chamber); Grand Room, 2 Queen Beds (Chamber); Grand Suite, Balcony (Chamber); Penthouse (Suite); Penthouse (Richard's Flat); and Grand Suite, Multiple Beds, City View.
Private balconies are limited to specific room categories only (Grand Chamber King Suite, Penthouse Suite, and Richard's Flat are the listed room types with balconies). Standard Chambers include in‑room amenities covered by the amenity fee (Wi‑Fi, bottled water) and the hotel requires the registering guest to be 21+ at check‑in with photo ID and credit card.
- Room types are called Chambers and include several suite options (see exact room names above)
- Private balconies are available only in certain suite categories (Penthouse, Richard's Flat, Grand Chamber King Suite)
- Check‑in begins at 3:00 PM and check‑out is by 12:00 PM (noon); early/late options may cost extra
| Room name (exact) | Balcony? |
|---|---|
| Room, 1 King Bed (Chamber) | No (standard Chamber) |
| Grand Suite, Balcony (Chamber) | Yes |
| Penthouse (Richard's Flat) | Yes |
Pets, parking and other practicalities
Virgin Hotels Dallas is pet‑friendly: up to two pets per room are allowed at no additional pet fee, and the hotel provides pet beds, bowls and branded bandanas. Guests are responsible for any pet damage and rooms won't be serviced when a pet is left unattended.
Parking is valet only; no self‑parking is available. The hotel is cashless and accepts major credit/debit cards and contactless payments; a card is required at check‑in to cover room, tax and incidentals.
- Pets: up to two pets per room, no pet fee; owner responsible for damages
- Parking: valet only (fee applies; check your confirmation for rate)
- Payment: cashless property — credit card required at check‑in
- No on‑site spa or sauna (the property does not have a spa)
| Service | Included or extra? |
|---|---|
| Pet stay (up to 2 pets) | Included (no pet fee) — owner liable for damage |
| Valet parking | Extra (fee varies; confirmed as valet only) |
| Spa/sauna | Not available on property |


