Virgin Hotels Dallas › FAQs
Know before you goVirgin Hotels Dallas FAQs
Answers to everything guests ask before booking: the age policy, check-in, every room, dining, the spa, getting there, the seasons, events and booking. Short answers first.
Most asked
The basics
8Where is Virgin Hotels Dallas located?
Virgin Hotels Dallas is at 1445 Turtle Creek Boulevard in Dallas’ Design District.
How many rooms does Virgin Hotels Dallas have?
The hotel has 268 Chambers, including two Penthouse Suites.
Is Virgin Hotels Dallas a smoke-free property?
Yes. Virgin Hotels Dallas is completely smoke-free, including all guest rooms and public areas.
Does Virgin Hotels Dallas offer free Wi‑Fi?
Yes. Complimentary high-speed Wi‑Fi is available throughout guest rooms and public spaces.
Does Virgin Hotels Dallas have on-site dining?
Yes. The property has Commons Club (restaurant/bar), The Pool Club (rooftop bar), and the Funny Library Coffee Shop.
Is the fitness center at Virgin Hotels Dallas open to guests?
Yes. A complimentary 24-hour fitness center with Technogym equipment is available to registered guests; the minimum age to use the gym is 16.
Does Virgin Hotels Dallas provide airport shuttle service?
No. The hotel does not provide an airport shuttle or transfer service.
What is included in the nightly amenity fee at Virgin Hotels Dallas?
A mandatory nightly amenity fee (listed as $25++ per night) covers high-speed WiFi, 24/7 health club access, daily in-room bottled water, pool and sun deck access, use of the house car within a 3-mile radius, and a dining voucher toward Commons Club.
Age policy & families
8Are children allowed to stay at Virgin Hotels Dallas?
Yes. Virgin Hotels Dallas welcomes children of all ages as part of a registered guest's reservation.
What is the minimum age to check in at Virgin Hotels Dallas?
The registering guest must be at least 21 years old and present a photo ID and credit card at check-in.
Can children use the rooftop pool at Virgin Hotels Dallas?
Children may use the rooftop Pool Club during regular pool hours, but pool access during nightlife hours and certain events is restricted to guests 21 and older.
Is the Commons Club at Virgin Hotels Dallas family-friendly?
Yes. Commons Club is described as family-friendly and welcomes guests of all ages.
Are there age limits for the fitness center for kids at Virgin Hotels Dallas?
Yes. The fitness center has a minimum age requirement of 16 for use.
Does Virgin Hotels Dallas offer rollaway beds or cribs for families?
This specific information is not provided in the dossier; please contact the hotel or your booking agent to confirm availability.
Are kids charged extra at Virgin Hotels Dallas?
The dossier does not state a general child rate or policy; charges for extra guests or incidentals should be confirmed directly with the hotel or your booking channel.
Can a parent under 21 accompany children at Virgin Hotels Dallas?
No. The registering guest must be 21 or older; any booking or check-in must be made by someone at least 21.
Check-in & hotel policies
8What are the check-in and check-out times at Virgin Hotels Dallas?
Check-in begins at 3:00 PM and check-out is by 12:00 PM (noon). Early check-in and late check-out may be available for a fee, subject to availability.
What do I need to check in at Virgin Hotels Dallas?
You must present a photo ID and a credit card at check-in; the registering guest must be at least 21 years old.
Does Virgin Hotels Dallas accept cash for payments?
The hotel operates as a cashless property and accepts major debit/credit cards and contactless payments.
Does Virgin Hotels Dallas offer parking?
Yes. The hotel offers valet parking only; there is no self-parking option.
How much does parking cost at Virgin Hotels Dallas?
Overnight valet parking fees vary by source; one industry listing cites $62 per night plus tax. Confirm the current rate with the hotel or your booking agent.
Does Virgin Hotels Dallas have an on-site spa?
No. The hotel does not have a spa or sauna according to the hotel's entertainment travel partner FAQ.
Is Virgin Hotels Dallas pet-friendly?
Yes. The hotel allows up to two pets per room at no additional fee and provides pet beds, bowls, and branded bandanas; guests are responsible for any pet damage.
Does Virgin Hotels Dallas provide a house car or local transportation?
Yes. A complimentary house car is available on a first-come, first-served basis for trips within a 3-mile radius of the hotel.
Rooms & suites overview
8What room types are available at Virgin Hotels Dallas?
Room types include Room, 2 Queen Beds (Chamber); Room, 1 King Bed (Chamber); Room, City View (Chamber); Deluxe Suite (Chamber); Grand Room, 1 King Bed (Chamber); Grand Room, 2 Queen Beds (Chamber); Grand Suite, Balcony (Chamber); Penthouse (Suite); Penthouse (Richard's Flat); and Grand Suite, Multiple Beds, City View.
Which rooms at Virgin Hotels Dallas have balconies?
Private balconies are available only in the Grand Suite, Balcony (Chamber), the Penthouse (Suite), and Penthouse (Richard's Flat).
Does every room at Virgin Hotels Dallas include free Wi‑Fi?
Yes. Complimentary Wi‑Fi is included in all Chambers and suites.
Are in-room bottled waters provided at Virgin Hotels Dallas?
Yes. Complimentary in-room bottled water is included as part of the nightly amenity fee.
How many guests can the Room, City View (Chamber) accommodate?
The Room, City View (Chamber) is listed for 2 guests and features 1 King Bed.
What is the Grand Suite, Multiple Beds, City View at Virgin Hotels Dallas?
The Grand Suite, Multiple Beds, City View is a 1,305 sq. ft. accommodation with City View that sleeps up to 4 guests and includes 2 King Beds.
Are the Chambers designated non-smoking?
Yes. All Chambers and suites at Virgin Hotels Dallas are non-smoking.
Can I request a specific bed configuration at Virgin Hotels Dallas?
Some room types list bed options (for example, Room, 2 Queen Beds or 1 King Bed). Specific bed requests are subject to availability and should be confirmed with the hotel or your booking agent.
Room by room
94Room, 2 Queen Beds (Chamber)
How are the beds arranged in the Chamber at Virgin Hotels Dallas?
This 370 sq. ft. Chamber is offered as 1 King Bed or 2 Queen Beds , and it sleeps up to 4 guests . The two-queen setup suits friends, colleagues or a family sharing one room. Hypo-allergenic bedding and blackout drapes help with sleep.
Does this room have a balcony, and what does it look out on?
No. Balconies are only found in the Grand Chamber King Suite, the Penthouse Suite and Richard's Flat . The Chamber has a contemporary layout with views toward the Dallas Design District . If outdoor space matters to you, the hotel's rooftop Pool Club on the 4th floor is the place to enjoy the Dallas skyline.
What is the bathroom like?
The private bathroom has a rainfall showerhead plus a hand-held, height-adjustable showerhead . You also get bathrobes, designer toiletries, shampoo, soap, a hair dryer and a magnifying mirror.
Is this room suitable for families or larger groups?
Yes. The Chamber sleeps four, and connecting rooms are available for larger parties. The hotel welcomes children of all ages, though the guest who books and registers must be 21 or older . Commons Club has a family-friendly ambience for meals.
What is included with my stay beyond the room itself?
A mandatory amenity fee of $25++ per night covers high-speed WiFi, 24/7 health club access, complimentary in-room bottled water daily, weekly curated local experiences, pool and sun deck access, use of the house car within a 3-mile radius, and a $25 off voucher for dinner at Commons Club .
Which in-room comforts can I expect?
Expect a 43-inch LCD TV with premium channels and pay movies, a coffee/tea maker, a minibar and free WiFi. Room service runs 24 hours , and champagne service is available on request. Free local calls and daily housekeeping are included.
Does the room have accessibility features?
Accessibility features include Braille/raised signage, closed captioned TV and a visual fire alarm . The bathroom has a hand-held, height-adjustable showerhead and a magnifying mirror.
Can I use the pool and gym while staying in this room?
Yes. Pool deck access and 24/7 health club access are part of the amenity fee. The gym has Technogym equipment and opens with your room key. The outdoor rooftop Pool Club on the 4th floor is heated and open year-round, with skyline views, cabanas and loungers. Hotel pool hours start at 10am daily, and swim times vary by season. There is no spa or sauna on site.
How do I get to the hotel from the airport, and is parking available?
The hotel is at 1445 Turtle Creek Blvd in the Design District. Dallas Love Field is about 4.1 miles away , roughly a 15-minute drive. DFW is about 17.4 miles away. There is no airport shuttle . Parking is valet only , at about $62 per night plus tax for overnight stays.
Room, 1 King Bed (Chamber)
What does the 1 King Bed Chamber at Virgin Hotels Dallas look out on?
Large windows frame views of the Dallas Design District neighbourhood . This category does not have a private balcony. Balconies are only found in the Grand Chamber King Suite, the Penthouse Suite and Richard's Flat, so choose one of those if outdoor space matters most.
How big is the room and who does it sleep?
The Chamber measures 325 sq. ft. and is set up with one king bed dressed in hypo-allergenic bedding. It sleeps up to three guests , so it suits a couple or a solo traveller best, with room for one extra guest.
What is the bathroom like?
The private bathroom has a rainfall showerhead and a height-adjustable hand-held showerhead. It also has a magnifying mirror, a hair dryer, bathrobes and designer toiletries, including shampoo and soap.
What is included with this room beyond the bed?
You get a 43-inch LCD TV with premium channels , a coffee/tea maker, a minibar and 24-hour room service , with free Wi-Fi throughout. Champagne service and free local calls are also available. Daily housekeeping is included.
What does the mandatory amenity fee cover?
The hotel charges an amenity fee of $25++ per night . It covers high-speed Wi-Fi, 24/7 health club access, daily bottled water, weekly curated local experiences, pool and sun deck access, and use of the house car within a 3-mile radius. It also includes a $25 dinner voucher for Commons Club .
Does the room have accessibility features?
Yes. Features include Braille/raised signage, a visual fire alarm, closed captioned TV , and a height-adjustable hand-held showerhead. Connecting rooms are also available, which helps families or groups travelling together.
Is there a pool, and where can I eat and drink?
The hotel has an outdoor heated rooftop pool on the 4th floor at The Pool Club, with Dallas skyline views, cabanas and loungers. Downstairs, Commons Club serves Southern-inspired American cuisine and cocktails. Funny Library serves La Colombe coffee and pastries. Pool Club hours vary by season. The Pool Club's evening nightlife is 21+.
How do I get to Virgin Hotels Dallas from the airport, and what about parking?
Dallas Love Field is the closest airport, about 4.1 miles and roughly 15 minutes away by car. DFW is about 17.4 miles away. The hotel has no airport shuttle . Parking is valet only , with no self-parking, so allow for the nightly valet charge if you are driving.
What are check-in and check-out times, and are there age requirements?
Check-in starts at 3:00 PM and check-out is by noon . Early check-in and late check-out may be arranged for a fee, subject to availability. The registering guest must be 21 or older and show a photo ID and credit card at check-in. The hotel is smoke-free and pet-friendly.
Room, City View (Chamber)
What will I see from the Room, City View (Chamber) at Virgin Hotels Dallas?
This chamber looks out over the city from the Design District, just outside central Dallas. Blackout drapes let you darken the room when you want to sleep in.
How is the bed set up, and how many guests does the room sleep?
The room has 1 king bed and sleeps 2 guests . It suits a couple or two travelers who want one large bed, and the bedding is hypo-allergenic.
Does the City View Chamber have a balcony?
No. At Virgin Hotels Dallas, balconies are only found in the Grand Chamber King Suite, the Penthouse Suite and Richard's Flat . If outdoor space matters to you, those are the categories to look at. Otherwise the hotel's rooftop Pool Club on the 4th floor is the place to enjoy the skyline outdoors.
What is the bathroom like?
The private bathroom has a rainfall showerhead and a hand-held showerhead, and the showerhead height is adjustable. You will find bathrobes, designer toiletries, shampoo, soap, towels, a hair dryer and a magnifying mirror. Braille/raised signage, a visual fire alarm and closed-captioned TV are also part of the room.
What is in the room for food, drink and entertainment?
The room has a minibar , a coffee/tea maker and champagne service. Room service runs 24 hours . For entertainment there is a 43-inch LCD TV with premium channels and pay movies, plus free WiFi and free local calls.
What does the nightly amenity fee include?
The hotel charges a mandatory amenity fee of $25++ per night . It covers high-speed WiFi, 24/7 health club access, daily in-room bottled water and weekly curated local experiences. It also covers pool and sun deck access, use of the house car within a 3-mile radius, and a $25 voucher for dinner at Commons Club.
Is this room a good fit for families or groups?
The room sleeps two with one king bed, so it works best for couples or solo travelers. Connecting rooms are available , which helps if you are traveling with others. The hotel welcomes children of all ages, but the registering guest must be 21 or older.
Where can I eat, swim and work out at Virgin Hotels Dallas?
Commons Club is the ground-floor restaurant and bar. Funny Library serves La Colombe coffee and light bites. The 4th-floor rooftop Pool Club is an outdoor heated pool, open year-round, with Dallas skyline views. The Technogym fitness center is open around the clock with your room key. The hotel has no spa or sauna.
What should I know about check-in, parking and getting there?
Check-in starts at 3:00 PM and check-out is at noon . Early check-in and late check-out may be arranged for a fee, subject to availability. Guests must be 21 or older and show a photo ID and credit card. Valet parking is the only option . The hotel is about 4 miles from Dallas Love Field, and it runs no airport shuttle.
Deluxe Suite (Chamber)
What does the Deluxe Suite (Chamber) at Virgin Hotels Dallas look out on?
The suite has a calm outlook over the Dallas Design District , the neighbourhood of art dealers, furniture showrooms and textile stores where the hotel sits at 1445 Turtle Creek Boulevard. Blackout drapes let you darken the room completely when it's time to sleep.
Does the Deluxe Suite (Chamber) have a balcony?
No. At Virgin Hotels Dallas, balconies are limited to the Grand Chamber King Suite, the Penthouse Suite and Richard's Flat . For open-air space, guests staying in the Deluxe Suite can head up to the fourth-floor rooftop Pool Club, which has Dallas skyline views.
How is the bed set up and how many guests does the suite sleep?
The suite has one king bed with hypo-allergenic bedding and sleeps two guests . That suits a couple or two travellers, and it is not set up for larger groups.
What is the bathroom like in the Deluxe Suite (Chamber)?
The private bathroom has a deep soaking bathtub and a separate rainfall shower , along with hand-held and height-adjustable shower fittings. You also get bathrobes, designer toiletries, shampoo, soap, a hair dryer and a magnifying mirror.
Does the suite have accessibility features?
Yes. It includes Braille/raised signage, a visual fire alarm and closed-captioned TV . In the bathroom there is a hand-held showerhead and a height-adjustable showerhead.
What can I use in the room for eating and entertainment?
At 890 sq. ft., the suite has a dining table , a coffee/tea maker, a minibar and 24-hour room service , with champagne service on request. Entertainment is a 43-inch LCD TV with premium channels and pay movies, and WiFi is free.
What is included with my stay beyond the room?
The hotel's $25++ per night amenity fee covers high-speed WiFi, 24/7 health club access with Technogym equipment, daily in-room bottled water, pool and sun deck access, and weekly curated local experiences. It also covers use of the complimentary house car within a 3-mile radius and a $25 voucher toward dinner at Commons Club.
Where can I eat, drink and swim at the hotel?
Commons Club on the ground floor serves Southern-influenced, Texas-leaning American dishes and has a bar and a pet-friendly patio. Funny Library is the coffee shop, serving La Colombe coffee and pastries. The 4th-floor rooftop Pool Club has a heated outdoor pool open year-round, plus cabanas and daybeds. The pool is outdoor only, and there is no spa or sauna.
What should I know about getting there, parking and check-in?
Dallas Love Field is about 4.1 miles (roughly 15 minutes) away , and DFW is about 17.4 miles away. The hotel has no airport shuttle. Parking is valet only , with overnight rates that vary by booking channel and date. Check-in starts at 3:00 PM and check-out is by noon. Guests need to be 21 or older and show a photo ID and credit card, as the hotel is cashless. The suite is smoke-free.
Grand Room, 1 King Bed (Chamber)
What does the Grand Room at Virgin Hotels Dallas look out on?
The Grand Room is a 453 sq. ft. Chamber with views across the Design District , the industrial-chic neighborhood of art dealers, furniture showrooms and textile stores just outside the city center. It does not have a balcony; balconies are reserved for the Grand Chamber King Suite, Penthouse Suite and Richard's Flat.
How is the bed set up, and who does the Grand Room sleep?
The room has one king bed and sleeps 2 guests , which makes it a natural fit for couples or solo travelers. If you are travelling with others, connecting rooms are available . Children are welcome at the hotel, though the registering guest must be 21 or older.
What is the bathroom like in the Grand Room, 1 King Bed?
It is a private bathroom with a rainfall showerhead plus a hand-held, height-adjustable showerhead. You will find designer toiletries, including shampoo and soap, along with bathrobes, towels, a hair dryer and a magnifying mirror.
What technology and comforts are in the room?
Expect a 43-inch LCD TV with premium channels and pay movies, free Wi-Fi, free local calls, a coffee/tea maker and a minibar. Room service is available 24 hours , and champagne service can be arranged. Blackout drapes and hypo-allergenic bedding support a good night's sleep, and housekeeping is daily.
What is included with my stay in this room?
The hotel charges a mandatory amenity fee of $25++ per night . It covers high-speed Wi-Fi, 24/7 health club access, complimentary bottled water daily, weekly curated local experiences, pool and sun deck access, use of the house car within a 3-mile radius and a $25 dinner voucher for Commons Club.
Does the room have accessibility features?
Yes. The room offers Braille/raised signage , closed captioned TV, a visual fire alarm, and a hand-held, height-adjustable showerhead in the bathroom.
Where can I eat, drink and swim at Virgin Hotels Dallas?
Commons Club on the ground floor is the flagship restaurant and bar, serving Southern-inspired, Texas-influenced American cuisine. Funny Library is the ground-floor coffee shop serving La Colombe coffee and pastries. The 4th-floor rooftop Pool Club has a heated outdoor pool open year-round, with skyline views, cabanas and daybeds. Its hours vary by season.
What are check-in times, and can I arrive early or leave late?
Check-in begins at 3:00 PM and check-out is by noon. Early check-in and late check-out are offered for a fee, subject to availability. You will need a photo ID and a credit card at check-in, and the minimum check-in age is 21.
How do I get to the hotel, and what about parking?
The hotel is at 1445 Turtle Creek Blvd, about 4.1 miles (roughly 15 minutes) from Dallas Love Field . DFW is about 17.4 miles away. There is no airport shuttle. Parking is valet only , with no self-parking, and the overnight rate varies by booking channel and date.
Can I bring my dog to the Grand Room?
Yes. Virgin Hotels Dallas is pet-friendly and allows up to two pets of any size per room at no additional fee. Dogs and cats are both welcome, and beds, bowls and bandanas are provided. Guests are responsible for any damage, and housekeeping will not service a room with an unattended pet inside.
Grand Room, 2 Queen Beds (Chamber)
What does the Grand Room, 2 Queen Beds look out on?
The Grand Room at Virgin Hotels Dallas opens onto city views . The hotel is on Turtle Creek Boulevard in the Dallas Design District, just outside the city center.
Does the Grand Room have a balcony?
No. Balconies at Virgin Hotels Dallas are only in the Grand Chamber King Suite, Penthouse Suite and Richard's Flat . If outdoor space is important, the hotel's 4th-floor rooftop Pool Club and the Secret Garden courtyard are the places to go.
How are the beds arranged and who does the room sleep?
The room has 2 Queen beds and sleeps up to 4 guests in 435 sq. ft. That works well for two couples, friends travelling together, or a family. The bedding is hypo-allergenic, and blackout drapes help with sleep.
What is the bathroom like?
The private bathroom has a rainfall showerhead and a handheld, height-adjustable showerhead . You also get bathrobes, designer toiletries, a hair dryer, towels and a magnifying mirror.
Does the room have accessibility features?
The room includes Braille/raised signage, closed-captioned TV, a visual fire alarm , a magnifying mirror and the handheld, height-adjustable showerhead.
What is included with the room, and is there a mandatory fee?
The hotel charges a $25++ per night amenity fee . It covers high-speed WiFi, 24/7 health club access, daily in-room bottled water, weekly curated local experiences, pool and sun deck access, the house car within a 3-mile radius, and a $25 off dinner voucher at Commons Club. In the room you will also find a minibar, coffee/tea maker, a 43-inch LCD TV with premium channels and pay movies, free local calls and 24-hour room service .
Can I connect this room with another for a larger group?
Yes, connecting rooms are available , which suits larger families or groups. Request this when you book, as availability varies.
Are there places to eat and swim at the hotel?
Yes. Commons Club on the ground floor is the flagship restaurant and bar. Funny Library serves La Colombe coffee and light bites. The Pool Club is a heated outdoor rooftop pool on the 4th floor with skyline views. During nightlife hours, The Manor and the Pool Club are 21+.
How do I get to the hotel from the airport, and what about parking?
Dallas Love Field is the closest airport , about 4.1 miles and roughly 15 minutes by car. DFW is about 17.4 miles away. The hotel has no airport shuttle. Parking is valet only , charged per night plus tax.
What are the check-in rules and is the hotel pet-friendly?
Check-in is from 3:00 PM and check-out is by noon. The registering guest must be 21 or older and show a photo ID and credit card. The hotel is pet-friendly , with up to two pets per room at no additional fee. The property is smoke-free.
Grand Suite, Balcony (Chamber)
What does the Grand Suite, Balcony (Chamber) at Virgin Hotels Dallas look out on?
The suite has a city view and its own private balcony . Balconies at Virgin Hotels Dallas are limited to a few room types, so this is one of the hotel's more private outdoor spaces. The hotel is in the Dallas Design District on Turtle Creek Boulevard.
How are the beds arranged, and who does the suite sleep comfortably?
The suite has 1 King Bed with hypo-allergenic bedding and sleeps 2 guests . That makes it a natural fit for couples or a solo traveler who wants plenty of room. At 980 sq. ft. it is a one-bedroom suite, so there is space to spread out. Connecting rooms are offered if you are travelling with another party.
What is the bathroom like in this suite?
The private bathroom has a rainfall showerhead as well as a handheld, height-adjustable showerhead. It also has a magnifying mirror, bathrobes, designer toiletries including shampoo and soap, towels and a hair dryer.
Does the suite have accessibility features?
Yes. The suite includes Braille/raised signage , a visual fire alarm , a closed-captioned TV, a hand-held showerhead, a height-adjustable showerhead and a magnifying mirror.
Can I eat and drink in the suite, or do I need to go out?
You can do either. The suite has a dining table, wet bar, minibar and coffee/tea maker , plus 24-hour room service and champagne service for celebrations. Downstairs on the ground floor, Commons Club serves Southern-inspired, Texas-influenced American cooking. Funny Library, the on-site coffee shop, serves La Colombe coffee and pastries from 7am to 5pm daily.
What is included with my stay, and are there extra fees?
Virgin Hotels Dallas charges a mandatory amenity fee of $25++ per night . It covers high-speed WiFi, 24/7 health club access, daily bottled water, weekly curated local experiences, pool and sun deck access, use of the complimentary house car within a 3-mile radius, and a $25 voucher toward dinner at Commons Club.
What are check-in times, age requirements and parking like?
Check-in starts at 3:00 PM and check-out is at noon . Early check-in and late check-out are available for a fee, subject to availability. The registering guest must be 21 or older and show a photo ID and credit card. Parking is valet only , at around $62 per night plus tax. The hotel is cashless and accepts major cards and contactless payments.
Where can I swim and work out during my stay?
The 4th-floor rooftop Pool Club is outdoor and heated year-round, with skyline views, cabanas and loungers. Hours vary by season. The fitness center is open 24/7 with your room key and has Technogym equipment. The hotel has no spa or sauna and no indoor pool.
Can I bring my dog, and how far is the hotel from the airport?
The hotel is pet-friendly : up to two pets of any size per room, at no additional fee. Dallas Love Field is about 4.1 miles away, roughly a 15-minute drive. DFW is about 17.4 miles away. The hotel does not run an airport shuttle.
Penthouse (Suite)
What does the Penthouse at Virgin Hotels Dallas look out on?
The Penthouse is a city-view suite , and it is one of the few room types at Virgin Hotels Dallas with a private balcony . The hotel is in the Dallas Design District on Turtle Creek Boulevard, just outside the city centre, so the outlook is over the city.
How is the bed set up and how many guests does the Penthouse sleep?
The suite has one king bed in a one-bedroom layout and sleeps two guests . The bedding is hypo-allergenic, and blackout drapes and climate control help with sleep.
How big is the Penthouse and what is the layout?
The Penthouse measures 1400 sq. ft. It is a one-bedroom suite with a private bathroom and a dining table, which makes it generous for two guests. It also has a balcony.
What is the bathroom like in the Penthouse?
The private bathroom has a deep soaking bathtub and a separate rainfall shower . It also has hand-held and height-adjustable showerheads, a magnifying mirror and a hair dryer. Bathrobes, designer toiletries, shampoo, soap and towels are provided.
What is included with the Penthouse at Virgin Hotels Dallas?
In the room you get a minibar, champagne service, a coffee/tea maker, a 43-inch LCD TV with premium channels, pay movies and 24-hour room service . The hotel's nightly amenity fee, $25++ per night, adds high-speed Wi-Fi, 24/7 fitness centre access, daily in-room bottled water, pool and sun deck access, weekly curated local experiences, use of the house car within 3 miles and a $25 dinner voucher for Commons Club.
Does the Penthouse suit couples, families or longer stays?
With one king bed and a two-guest capacity , the Penthouse suits couples or a guest wanting extra room. Its size, soaking tub, dining table and 24-hour room service also suit a longer stay. Families needing more beds would want a different room, though the hotel welcomes children as guests. The booking guest must be 21 or older.
Is the Penthouse accessible?
The suite lists Braille and raised signage, a visual fire alarm, closed-captioned TV, a hand-held showerhead and a height-adjustable showerhead . These features suit guests with hearing, vision or mobility needs.
What are check-in times and requirements, and is there parking?
Check-in is from 3:00 PM and check-out is by 12:00 PM . Early check-in and late check-out are available for a fee, subject to availability. A photo ID and credit card are required, and the minimum age to check in is 21. Parking is valet only , at about $62 plus tax per night. Rates can differ by booking channel.
What is there to eat and do near the Penthouse, and how do I get here from the airport?
On site, Commons Club is on the ground floor and serves Southern-inspired American cuisine. Funny Library serves La Colombe coffee, and The Pool Club is a 4th-floor rooftop with skyline views. The hotel is less than a mile from the American Airlines Center and a short walk from the Haas Moto Museum. Dallas Love Field is about 4.1 miles, roughly 15 minutes by car. The hotel does not run an airport shuttle.
Penthouse (Richard's Flat)
What does the Penthouse (Richard's Flat) at Virgin Hotels Dallas look out on?
The room has a city view over the Dallas skyline, taken in through floor-to-ceiling windows and from your own private balcony . Richard's Flat is one of only a few room types at Virgin Hotels Dallas with a balcony.
How big is Richard's Flat and how is it laid out?
The Penthouse (Richard's Flat) measures 1400 sq. ft. and is a one-bedroom residence. The bedroom is private, and a separate living and dining area has a dining table and a minibar.
How many guests does the room sleep, and what is the bed setup?
The room sleeps 2 guests and has 1 king bed . It suits a couple best, with a lot of space to spread out. Bedding is hypo-allergenic, and blackout drapes help with sleep.
What is the bathroom like?
The private bathroom has a deep soaking bathtub and a separate shower with a rainfall showerhead. There is also a height-adjustable hand-held showerhead, a magnifying mirror and a hair dryer. Bathrobes, designer toiletries, shampoo and soap are provided.
Is the room suitable for guests who need accessibility features?
The room includes Braille/raised signage, a visual fire alarm and a closed-captioned TV . The bathroom has a hand-held, height-adjustable showerhead.
What in-room comforts come with the Penthouse?
You get a 43-inch LCD TV with premium channels and pay movies, a coffee/tea maker, a minibar and champagne service . 24-hour room service and free Wi-Fi are included, and the room has climate-controlled air conditioning and heating.
What does the nightly amenity fee cover at Virgin Hotels Dallas?
The mandatory amenity fee is $25++ per night . It covers high-speed Wi-Fi, 24/7 health club access, daily in-room bottled water and weekly curated local experiences. It also covers pool and sun deck access, the house car within a 3-mile radius, and a $25 dinner voucher for Commons Club.
Where can I swim, eat and work out during my stay?
The rooftop Pool Club is on the 4th floor. It is an outdoor, heated, year-round pool with skyline views, cabanas and loungers. Commons Club is the ground-floor restaurant and bar, and Funny Library serves La Colombe coffee. The Technogym fitness centre is open around the clock with your room key, for guests aged 16 and over.
What should I know about check-in, parking and pets?
Check-in starts at 3:00 PM and check-out is by noon. The registering guest must be 21 or older and show a photo ID and credit card. Parking is valet only , at about $62 plus tax per night when booked direct. The hotel is smoke-free and pet-friendly, with up to two pets per room at no extra fee.
How easy is it to get to the hotel and explore from there?
Virgin Hotels Dallas is at 1445 Turtle Creek Blvd in the Design District. Dallas Love Field is about 4.1 miles away, roughly 15 minutes by car, and DFW is about 17.4 miles. The hotel has no airport shuttle. The American Airlines Center is under a mile away, and the complimentary house car can take you anywhere within 3 miles, first come, first served.
Grand Suite, Multiple Beds, City View
What does the Grand Suite at Virgin Hotels Dallas look out on?
This suite has a city view over Dallas. The hotel is at 1445 Turtle Creek Boulevard in the Design District, just outside the city center, so you're close to the Dallas Market Center and the American Airlines Center, which is less than a mile away.
How are the beds arranged, and who does the suite sleep comfortably?
The Grand Suite has two bedrooms with a king bed in each and sleeps up to four guests . That makes it a good fit for two couples, friends travelling together, or a family that wants separate sleeping areas. Hypo-allergenic bedding and blackout drapes help with rest.
How big is the Grand Suite, and is it a good choice for a longer stay?
The suite measures 1,305 sq. ft. and has two bedrooms, a dining table for in-room meals, a minibar and a coffee/tea maker. With 24-hour room service and free Wi-Fi as well, it works well for a longer stay or a stay with a group.
What is the bathroom setup in this suite?
There are two private bathrooms , so each bedroom has its own. Each has a rainfall showerhead, and the room also has hand-held and height-adjustable showerheads. You'll find bathrobes, designer toiletries, a hair dryer and a magnifying mirror.
Does the Grand Suite have accessibility features?
Yes. The room has Braille/raised signage, a visual fire alarm, closed captioned TV , a hand-held showerhead, a height-adjustable showerhead and a magnifying mirror.
Does this suite have a balcony, and can it connect to another room?
Balconies at Virgin Hotels Dallas are limited to the Grand Chamber King Suite, Penthouse Suite and Richard's Flat, so the Grand Suite is enjoyed for its city views from inside . Connecting rooms are available , which helps larger parties travelling together.
What is included with my stay in the Grand Suite?
The hotel charges a mandatory amenity fee of $25++ per night . It covers high-speed Wi-Fi, 24/7 health club access, complimentary bottled water daily, weekly curated local experiences, pool and sun deck access, use of the house car within a 3-mile radius, and a $25 voucher for dinner at Commons Club.
Where can I eat, swim and work out at the hotel?
Commons Club on the ground floor is the flagship restaurant and bar, serving Southern-leaning, Texas-influenced American cooking. Funny Library is the coffee shop, with La Colombe coffee and pastries. The Pool Club is a heated outdoor rooftop pool on the 4th floor with skyline views, and the complimentary Technogym fitness center is open 24/7 with your room key.
What should I know about check-in, parking and getting here?
Check-in starts at 3:00 PM and check-out is at noon. The registering guest must be 21 or older and show a photo ID and credit card. Parking is valet only , and there is no airport shuttle. Dallas Love Field is about 4.1 miles away, roughly a 15-minute drive, and DFW is about 17.4 miles away.
Can I bring my pet?
Yes. Virgin Hotels Dallas is pet-friendly and allows up to two pets of any size per room at no additional fee. Dogs and cats are both welcome, and Commons Club has a pet-friendly patio. Guests are responsible for any damage a pet causes.
Food & drink
10What dining options are available at Virgin Hotels Dallas?
Virgin Hotels Dallas has three outlets: Commons Club (restaurant and bar), The Pool Club (rooftop bar and light bites), and Funny Library Coffee Shop (coffee and grab-and-go items).
Is breakfast available at Virgin Hotels Dallas?
Yes — breakfast is available for an additional charge, with dine-in service offered at Commons Club each morning.
What are Commons Club hours at Virgin Hotels Dallas?
Commons Club serves breakfast 7:00 a.m.–11:00 a.m., lunch 11:00 a.m.–2:00 p.m., bar bites 2:00 p.m.–5:00 p.m., and dinner Sunday–Thursday 5:00 p.m.–10:00 p.m. and Friday–Saturday 5:00 p.m.–11:00 p.m.
What are Funny Library Coffee Shop hours at Virgin Hotels Dallas?
Funny Library Coffee Shop is open daily with published hours of 7:00 a.m.–5:00 p.m., serving La Colombe coffee, pastries, and grab-and-go light bites.
Can I make reservations at Commons Club at Virgin Hotels Dallas?
Yes — Commons Club accepts reservations via OpenTable and the hotel's reservation link.
Does Virgin Hotels Dallas offer vegetarian or vegan options?
Yes — the property's dining outlets provide vegetarian and vegan menu options.
Is Commons Club family-friendly at Virgin Hotels Dallas?
Yes — Commons Club is described as having a family-friendly atmosphere and welcomes guests of all ages.
Does Virgin Hotels Dallas include meals in room rates?
No — the hotel is not all-inclusive; meals and drinks are not included in room rates.
Is there a dining credit included with a room at Virgin Hotels Dallas?
The hotel's mandatory nightly amenity fee includes a $25 off voucher for dinner at Commons Club.
Does the hotel offer coffee or snacks in the rooms at Virgin Hotels Dallas?
The dossier does not specify in-room coffee or snack amenities beyond the on-site Funny Library Coffee Shop; the nightly amenity fee includes complimentary in-room bottled water.
Spa & wellness
8Does Virgin Hotels Dallas have a spa?
No — the hotel does not have a spa according to its Entertainment Travel Partner FAQ.
Is there a sauna or steam room at Virgin Hotels Dallas?
No — the hotel's own information states it does not have a sauna.
Where can I find wellness services if Virgin Hotels Dallas has no spa?
The dossier doesn't list an on-site spa; guests can use the complimentary 24/7 fitness center for workouts, and concierge can advise on nearby spas.
Does Virgin Hotels Dallas offer in-room massages or treatments?
The available information does not confirm in-room massage or treatment services.
What fitness facilities does Virgin Hotels Dallas have?
Virgin Hotels Dallas provides a complimentary 24-hour fitness center with Technogym cardio and strength equipment accessible with a room key.
Is there an age restriction for the fitness center at Virgin Hotels Dallas?
Yes — the minimum age to use the fitness center is 16 years old.
Is the fitness center included in the nightly amenity fee at Virgin Hotels Dallas?
Yes — 24/7 health club access is included as part of the mandatory nightly amenity fee.
Can the concierge at Virgin Hotels Dallas recommend nearby spa options?
Yes — while the hotel has no spa, concierge services are available to recommend nearby spa and wellness providers.
Pools & on site
9Does Virgin Hotels Dallas have a pool?
Yes — Virgin Hotels Dallas has a 4th-floor rooftop outdoor pool called The Pool Club with skyline views, cabanas, loungers, and daybeds.
Is the rooftop pool at Virgin Hotels Dallas heated year-round?
Yes — the rooftop pool is described in travel listings as an outdoor heated pool available year-round.
What are The Pool Club swim hours at Virgin Hotels Dallas?
Published pool swim hours vary by source, commonly listed as daily 10:00 a.m.–8:00 p.m.; the hotel's Pool Club page lists summer swim hours as 10:00 a.m.–9:00 p.m.
Can non-hotel guests use the pool at Virgin Hotels Dallas?
Non-hotel guests can purchase day passes for pool deck access between 10:00 a.m. and 8:00 p.m., and some day-pass options include reserved loungers.
Is there an age restriction for pool or Pool Club access at Virgin Hotels Dallas?
Yes — pool access during nightlife hours is restricted to guests 21 and older, and non-hotel guests must be 21 to reserve Pool Club access.
Are cabanas and daybeds available at Virgin Hotels Dallas' pool?
Yes — The Pool Club offers cabanas, loungers, and daybeds on the rooftop sun deck.
Does Virgin Hotels Dallas have an indoor pool?
No — the hotel only has an outdoor pool and does not offer an indoor pool.
Does Virgin Hotels Dallas host pool events or evening programming?
Yes — the hotel runs events such as a 'Sunset Swim' with RSVP-required swim access, DJ entertainment and specials; details and times may vary.
Is pool access included with a room at Virgin Hotels Dallas?
Yes — pool and sun deck access are included as part of the mandatory nightly amenity fee that comes with a room stay.
Weather & seasons
8What is the best time of year to visit Virgin Hotels Dallas for pleasant weather?
Spring (March–May) and fall (September–November) are generally the most comfortable seasons for outdoor activities in Dallas.
What months typically offer the most comfortable weather in Dallas near Virgin Hotels Dallas?
April and November are commonly cited as particularly comfortable months for sightseeing in Dallas.
How hot does Dallas get in summer near Virgin Hotels Dallas?
Summers in Dallas are long and very hot, with daytime temperatures regularly exceeding 100°F during June–August.
Are there severe-weather risks in spring around Virgin Hotels Dallas?
Yes — spring can bring heavy rain, hail, and tornadoes, with tornado season typically peaking March through May.
What is Dallas like in winter near Virgin Hotels Dallas?
Winters are generally mild, with average temperatures fluctuating roughly between the upper 30s°F and mid-50s°F; light snow is possible occasionally.
Which month is the rainiest in Dallas near Virgin Hotels Dallas?
May is typically the rainiest month in the Dallas area.
Which month tends to be cloudiest in Dallas?
February is usually the cloudiest month in Dallas by average cloud cover.
Should I plan outdoor activities at Virgin Hotels Dallas differently by season?
Yes — spring and fall are best for outdoor plans; summer can be extremely hot and humid, while spring weather can be unpredictable with storms.
Getting there & around
9How do I get to Virgin Hotels Dallas from Dallas Love Field (DAL)?
Dallas Love Field is the closest airport about a 15-minute drive; the hotel does not provide an airport shuttle so you’ll need a taxi, rideshare, or private car to reach 1445 Turtle Creek Boulevard.
How far is Virgin Hotels Dallas from DFW Airport?
Dallas/Fort Worth International Airport is about 17 miles away and can take up to around 45 minutes by car depending on traffic.
Is there public transit to Virgin Hotels Dallas?
You can use DART connections from Love Field via the 524 Love Link shuttle to Inwood/Love Field Station, then transfer to DART rail and walk or take a short rideshare to Turtle Creek Boulevard.
Does Virgin Hotels Dallas have parking?
The hotel offers valet parking only; there is no self-parking option on site.
Does Virgin Hotels Dallas have an airport shuttle?
No, the hotel does not provide an airport shuttle or transfer service.
Can I use a car service or taxi to reach Virgin Hotels Dallas?
Yes; taxis and rideshares are common options — a taxi from Love Field to downtown areas is typically about $20, excluding tip, though exact fares vary.
Where is Virgin Hotels Dallas located?
The address is 1445 Turtle Creek Boulevard in the Dallas Design District, near Dallas Market Center and the American Airlines Center.
Is Virgin Hotels Dallas pet-friendly for travel with pets?
Yes, the hotel allows up to two pets of any size per room at no additional fee and provides pet beds, bowls, and branded bandanas.
What is the hotel's policy on check-in age and ID when traveling?
The registering guest must be at least 21 years old and present a photo ID and credit card at check-in.
Things to do
9What can I do near Virgin Hotels Dallas in the Design District?
The Design District has art galleries, furniture showrooms, and design shops; the hotel is also within walking distance of the Haas Moto Museum & Sculpture Gallery.
Which major Dallas attractions are close to Virgin Hotels Dallas?
American Airlines Center, Klyde Warren Park, the Perot Museum of Nature and Science, and the Dallas Museum of Art are all within roughly 1–2 miles of the hotel.
Can I watch a game or concert near Virgin Hotels Dallas?
Yes; the American Airlines Center is less than a mile from the hotel, making it convenient for Mavericks, Stars, and other events.
Are there outdoor activities near Virgin Hotels Dallas?
You can walk or bike the Katy Trail and visit Klyde Warren Park for outdoor time; both are around a mile from the hotel.
Is the Perot Museum within walking distance of Virgin Hotels Dallas?
The Perot Museum is about a 15–20 minute walk or a short drive from the hotel.
Can families staying at Virgin Hotels Dallas visit child-friendly attractions easily?
Yes; the Dallas World Aquarium, Perot Museum, and Klyde Warren Park are all close enough for family visits from the hotel.
Does Virgin Hotels Dallas offer on-site activities?
The hotel has a 4th-floor rooftop Pool Club with a heated outdoor pool, cabanas, daybeds, and regular events like sunset swims; the fitness center is open 24/7 for guests.
Are there places to eat on-site at Virgin Hotels Dallas?
Yes; Commons Club serves breakfast, lunch, dinner and bar bites, The Pool Club offers rooftop cocktails and light bites, and Funny Library Coffee Shop serves La Colombe coffee and pastries.
Can non-guests use the rooftop pool at Virgin Hotels Dallas?
Non-hotel guests can purchase day passes or reserve pool access, but non-hotel guests must be 21 or older to reserve pool access.
Weddings & celebrations
9Can I hold my wedding at Virgin Hotels Dallas?
Yes, Virgin Hotels Dallas offers multiple indoor and outdoor event spaces including The Manor, the Giant Ballroom, the Secret Garden, and rooftop options for ceremonies and receptions.
What wedding spaces are available at Virgin Hotels Dallas?
Available spaces include The Manor (with terrace), the Giant Ballroom (divisible into sections), the Secret Garden courtyard, The Pool Club rooftop, and several smaller meeting rooms.
How many guests can the Giant Ballroom at Virgin Hotels Dallas hold?
The Giant Ballroom's listed capacities include reception space for up to roughly 374 people and banquet seating around 288, with different subdivisions and configurations available.
Is there an outdoor wedding option at Virgin Hotels Dallas?
Yes; the hotel offers outdoor options such as The Manor’s terrace, the Secret Garden courtyard, and the rooftop Pool Club for al fresco ceremonies and receptions.
Can Virgin Hotels Dallas host both small and large weddings?
Yes; spaces range from intimate venues for around 20 guests up to large ballrooms that can accommodate several hundred guests, and full-floor buyouts are possible for larger events.
Does Virgin Hotels Dallas provide in-house catering for weddings?
The hotel offers on-site dining options through Commons Club and event catering services, though specific menu options and pricing should be discussed with the events team.
Are rehearsal dinners and buyouts possible at Virgin Hotels Dallas?
Yes; the property promotes rooftop rehearsal dinners and private buyouts such as 4th-floor buyouts for larger celebrations, subject to availability and event agreements.
How do I get wedding pricing and availability at Virgin Hotels Dallas?
Contact the hotel’s events or sales team directly for current availability and pricing; you can also reach BookResorts agents 24/7 at +1 (888) 605-1350 for booking assistance.
Does Virgin Hotels Dallas provide guest room blocks for wedding groups?
Yes, the hotel can provide room blocks for wedding guests; contact the events or sales team to arrange group rates and room-block details.
Booking & prices
10How do I book a room at Virgin Hotels Dallas?
You can book directly with the hotel or through third-party channels; for help or 24/7 assistance you may call BookResorts agents at +1 (888) 605-1350.
What room types are available at Virgin Hotels Dallas?
Room types include Room, 1 King Bed (Chamber), Room, 2 Queen Beds (Chamber), Room, City View (Chamber), Grand Room and Grand Suite categories, two Penthouse Suites, and Richard's Flat; check availability for exact names and occupancy.
Are rates at Virgin Hotels Dallas inclusive of meals or drinks?
No, the property is not all-inclusive; rates do not include meals and drinks except for any vouchers or credits noted in your booking or the mandatory amenity fee inclusions.
Is there an amenity fee at Virgin Hotels Dallas?
Yes, the hotel charges a mandatory nightly amenity fee that covers items such as high-speed WiFi, 24/7 fitness access, in-room bottled water, pool access, use of the house car within a 3-mile radius, and a dining voucher toward Commons Club.
What are the check-in and check-out times at Virgin Hotels Dallas?
Standard check-in begins at 3:00 PM and check-out is by 12:00 PM (noon); early check-in and late check-out are available for a fee and subject to availability.
Do I need a credit card and ID to check in at Virgin Hotels Dallas?
Yes, a photo ID and credit card are required at check-in to authorise room, tax and incidental charges.
Does Virgin Hotels Dallas accept cash payments?
The hotel describes itself as a cashless property and accepts major debit and credit cards and contactless payments; a credit card is required at check-in for incidentals.
Are pets allowed and is there a fee at Virgin Hotels Dallas?
Pets are allowed — up to two per room at no additional fee — but guests are responsible for any pet damage and housekeeping will not service a room when a pet is left unattended.
What is the cancelation or change policy for bookings at Virgin Hotels Dallas?
Cancellation and change policies vary by rate and booking channel; review your reservation confirmation for specific terms or contact the booking agent for details.
Who should I contact for questions about my Virgin Hotels Dallas reservation?
For booking assistance call BookResorts agents 24/7 at +1 (888) 605-1350 or contact the hotel’s reservations/events team directly for room- or event-specific questions.
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