Age and kids policy at Virgin Hotels Dallas
Virgin Hotels Dallas is an all-ages hotel: the person who registers and checks in must be at least 21 with a photo ID and credit card, while children of all ages are welcome to stay as part of a party. Some outlets and events (notably nighttime Pool Club/Manor events) enforce 21+ access during nightlife hours and pool-night hours.
In this guide
Who can check in
The registering guest must be at least 21 years old and present a photo ID and credit card at check-in. Check-in begins at 3:00 PM and the front desk check-in window runs through midnight.
Children may be included on the same reservation and stay in the room with the registering guest, but the person making the reservation and checking in must meet the 21+ requirement.
- Minimum age to check in: 21 (photo ID and credit card required)
- Standard check-in time: 3:00 PM (early check-in available for a fee, subject to availability)
- Check-out: 12:00 PM (noon)
| Item | Policy |
|---|---|
| Minimum check-in age | 21 (ID + credit card required) |
| Check-in window | 3:00 PM–midnight (standard) |
| Check-out | 12:00 PM (noon) |
Pool and rooftop age rules
The Pool Club is a 4th-floor outdoor rooftop pool and bar with cabanas, loungers and skyline views. Pool access and some rooftop events are restricted to guests 21 and older during nightlife hours.
Daytime swim access is available to hotel guests; non-hotel guests can sometimes buy day passes or reserve loungers but non-guests must be 21+ to reserve. Check current swim hours and event times with the concierge before arrival, as schedules can vary.
- Rooftop pool: outdoor, heated (year-round per hotel listings)
- Pool access: included with room stay (amenity fee covers pool/sun deck access)
- Non-hotel guests: day-pass access available (day-pass providers list pool hours and reservation rules)
| Who | Pool access rules |
|---|---|
| Hotel guests | Pool access included as part of stay (confirm hours) |
| Non-hotel guests | Day passes or reservations required; must be 21+ to reserve |
| Nightlife hours | 21+ enforced for Pool Club events and many rooftop nighttime hours |
Children, family dining and rooms
Virgin Hotels Dallas welcomes children of all ages. Commons Club, the ground-floor restaurant, is described as family-friendly and is suitable for meals with kids during regular dining hours.
When booking, select a Chamber that fits your party: Room, 2 Queen Beds (Chamber) and Room, 1 King Bed (Chamber) are among the standard Chambers; larger options include Grand Room, 2 Queen Beds (Chamber) and suites such as Grand Suite, Multiple Beds, City View for families needing more space.
- Children are allowed in rooms and public family-friendly outlets like Commons Club
- Room types to consider for families: Room, 2 Queen Beds (Chamber); Grand Room, 2 Queen Beds (Chamber); Grand Suite, Multiple Beds, City View
- The Pool Club may restrict child access during certain evening/night events—ask concierge for current rules
| Room name (exact) | Notes for families |
|---|---|
| Room, 2 Queen Beds (Chamber) | Standard option for families who need two beds |
| Grand Room, 2 Queen Beds (Chamber) | Larger Chamber with two queen beds |
| Grand Suite, Multiple Beds, City View | Suite option listed for up to 4 guests |
Fitness center and age limits
The fitness center is complimentary for hotel guests and is accessible 24/7 with a room key. The hotel’s health club uses Technogym cardio and strength equipment.
There is a minimum age requirement to use the gym: guests must be at least 16 years old to use the fitness center. Supervision rules for minors in the gym are not specified—ask the front desk on arrival.
- Fitness center access: complimentary for guests (room key required)
- Minimum age for gym use: 16
- If you plan to bring a minor to exercise, check current supervision or parental consent policies with staff
| Facility | Age requirement |
|---|---|
| Fitness center | Minimum age 16 to use |
| Pool during nightlife events | 21+ enforced during nightlife hours |
| Commons Club dining | Family-friendly (no age restriction for dining) |
Pets and room considerations
Virgin Hotels Dallas is pet-friendly. The property allows up to two pets per room at no additional fee and provides items like pet beds, bowls and branded bandanas.
Guests are responsible for any damage caused by pets, and housekeeping will not service a room if a pet is left unattended. Check specific Chambers or suite bedding configurations and balcony availability when booking if outdoor space is important.
- Pet allowance: up to two pets per room at no fee
- Provided: pet beds, bowls and Virgin-branded bandanas
- Responsibility: guests pay for any pet-caused damage; no housekeeping if pet is unattended
| Item | Detail |
|---|---|
| Number of pets | Up to two per room |
| Fee | No additional pet fee listed |
| Housekeeping | Will not service rooms with unattended pets |
Nightlife, private events and 21+ restrictions
The property hosts nightlife and private events in venues such as The Manor and The Pool Club; these venues often enforce a 21+ age restriction during nightlife hours. The Manor's nighttime events commonly require 21+ entry and a smart-casual dress code.
If you have a family traveling during a planned event or buyout, check with the hotel about whether pool or venue access is affected and whether any adult-only buyouts are scheduled during your stay.
- The Manor: typically 21+ during nightlife hours; dress code may apply
- The Pool Club: 21+ enforced during nighttime events and some reserved periods
- For private buyouts or weddings, parts of the 4th floor or rooftop can be restricted—confirm access with events team
| Venue | Typical age restriction during nightlife |
|---|---|
| The Manor | 21+ during nightlife hours |
| The Pool Club | 21+ for many evening/night events |
| Commons Club | Family-friendly dining; no general 21+ requirement |
